Suggestions of Crisis Communication for the Chinese Government Literature review

Suggestions of Crisis Communication for the Chinese Government - Literature review ExampleIn short, a threat, surprise, unpredictability, short duration of answer and inevitability define crises. Among all crises, damages, reputation and image are of key concern to any leader and organization during the crisis and post crisis. Arnold (2008) argues that reputational damage is an emerging risk of infection during any crisis. Chen (2008) cites image as a central concept to the disciplines of human relations, fundamental to organizations (such as, government bodies, corporations, nonprofit groups and government institutions) as well as individuals. When a crisis erupts, the organizations image is damaged and its capacity to manage the crisis qualities are put to test (Becker 2011).Coombs (2012) argues that crisis management is aimed at reducing or warding mangle financial and reputational risks by espousing the development of policies to help in the handling communication crises. A ba nk for crisis management policies seeks to help reduce potential negative outcomes ascribed to emergent situations and, thereby, protect institutions, stake holders and the industry from damage, According to Coombs (2012), an active crisis management platform originates from a universal range of crisis communication approaches comprising of a variety of activities from denial to registration. Defensive approaches assert that no disaster exists, or try to evade accountabilities for the crisis, through comprise, denial, excuses, justifications and attacks targeted at the accuser.